bdok7's Privacy Policy

bdok7 ("we", "our", "company") is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users and are committed to keeping your personal information secure.

This privacy policy explains what information is collected from you when you use the bdok7 (bdok7.cam) website, how that information is used, when it may be shared with third parties, and what rights you have over your own information.

By registering an account on bdok7 or using our services, you agree to the terms of this privacy policy. Please read this policy carefully. If you disagree with any part of this policy, please refrain from using our services.

We collect your information in various ways. The types of information collected and how they are collected are described in detail below.

2.1 Information You Provide Directly

Information you provide directly when registering an account and using our services:

• Full name (as per registered name)
• Email address
• Date of birth (for age verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Identity document information (when verification is required)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Login and logout timestamps
• Gaming history and transaction records
• Site navigation patterns and click data
• Referral source and session information

2.3 Information Received from Third Parties

In some cases we may receive information from third parties, such as identity verification service providers, payment processing partners, and fraud prevention services. This information is used solely to improve your security and the quality of our services.

bdok7 uses the information collected from you for the following purposes:

3.1 Service Operations

• Creating and managing accounts
• Processing deposit and withdrawal transactions
• Providing uninterrupted gaming services
• Providing customer support and resolving complaints
• Managing bonuses and promotional offers

3.2 Security and Compliance

• Identity verification and age confirmation (compliance with the 21+ rule)
• Prevention of fraud, money laundering, and illegal activity
• Enforcing responsible gambling policies
• Managing dispute resolution and audit activities

3.3 Improvement and Communication

• Delivering personalised experiences and content
• Analysing and improving platform performance
• Sending important updates and service-related notifications
• Promotional emails (only where consent has been given)

bdok7 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Information may be shared — only to the extent necessary — with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, identity verification, and customer support. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases we always provide only the minimum information required.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred to the new entity. Should such an event occur, we will provide advance notice and inform you of the new policy.

As a secure and reliable platform, bdok7 takes industry-standard technical and organisational measures to protect your information.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transfers are protected by SSL encryption
• Data Encryption: Sensitive information is stored in encrypted form
• Firewall Protection: Advanced network security measures
• Secure Servers: Data stored in high-security data centres
• Regular Security Audits: Regular vulnerability testing of systems

5.2 Access Controls

• Strict employee training and confidentiality agreements
• Access to information restricted on a need-to-know basis
• Automated monitoring for suspicious activity

bdok7 uses cookies to improve your browsing experience and ensure the functionality of our services.

6.1 Types of Cookies

• Essential Cookies: To ensure core site functionality (login sessions, security) — these cannot be disabled
• Functional Cookies: To remember your preferences (language, settings)
• Analytics Cookies: To understand site usage patterns (based on consent)
• Marketing Cookies: To show relevant advertisements (based on consent)

6.2 Managing Cookies

You can disable non-essential cookies from your browser settings. Doing so may limit the functionality of some of our services. The method for managing cookies varies by browser — please refer to your browser's help page.

You have the following rights over your own personal information, and bdok7 fully respects these rights:

7.1 Right of Access

You can find out at any time what information we have collected about you, why it was collected, and how it is being used. Submit a request through the support team or by email.

7.2 Right to Rectification

If your information is incomplete or incorrect, you can request that it be corrected. Update your information via your account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations, ongoing disputes, or fraud prevention requirements.

7.4 Right to Restrict Processing

You can restrict or object to the processing of your information for specific purposes, particularly in relation to marketing communications.

7.5 How to Submit a Request

To exercise any of the rights listed above, contact us via our 24/7 live chat or by email ([email protected]). We will generally respond within 30 working days.

We retain your information only for as long as necessary:

• Active Accounts: All information is retained while the account remains active
• Closed Accounts: Certain information may be retained for a period for legal and regulatory purposes
• Transaction Records: Financial transaction records are retained in accordance with legal requirements
• Marketing Data: Marketing information is deleted after consent is withdrawn or an account is closed
• Gaming Logs: Gaming logs are retained for a defined period to ensure dispute resolution and fair play

Once the defined retention period has ended, information is securely deleted or anonymised so that you can no longer be identified.

bdok7's services are for persons aged 21 and over only. We never knowingly collect information from minors or allow them to create accounts.

Age verification is in place at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and all collected information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

bdok7 may update this privacy policy from time to time. We will notify you in different ways based on the extent and nature of the changes:

• Major Changes: Email notice and a prominent announcement on the site
• Minor Updates: Change of the "Last Updated" date at the top of the page
• Effective Date: You may be asked for consent the first time you visit the site after a change

It is your responsibility to stay informed about the latest version of the privacy policy by visiting this page regularly. If you continue to use the service after any changes, it will be assumed that you have consented to the new policy.

If you have any questions, comments, or concerns about this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

We take any privacy-related complaints seriously and try to resolve them as quickly as possible. If our response is not satisfactory to you, you may file a complaint with the relevant regulatory authority.